New Newton Abbot depot now open
Our expanded Heathfield site adds extra trunking bays and overnight capacity for the South West.
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A Local Partner A National Network
From its South West base, Vallance reaches every corner of the UK, pairing local, on-the-ground expertise with the nationwide reach of the Freightroute network.
100%
UK Coverage
Next Day
Delivery
900,000
Pallets / Year
The Freightroute Closed Network
See how the network works
The UK's largest closed-loop pallet network
One owned network, end to end: your freight stays under one roof, from collection to delivery.
Ours is a closed network. Across 11 depots we own and trusted partners we have worked with for years, over 85% of freight moves on our own fleet. That gives you one chain of custody, one standard and one team accountable from the first mile to the last. Your consignment stays inside a network we control, with people who know your business looking after it.
- One owner of the outcomeOne team owns your consignment from collection to delivery, with the authority to put things right on the spot.
- One standard, end to endThe service promised at collection is the service delivered at the door, because the same network sees it through.
- One version of the truthOne unbroken tracking trail and clean proof of delivery on a single system, available to you the moment it is captured.
- Problems fixed in-houseExceptions are resolved inside our own business, often before you hear about them, by people who can act straight away.
- One contract, one priceA single invoice and one rate for the whole journey, agreed up front so you know the cost before you book.
11
Our own depots
Trusted partners
85%+
On our own fleet
Our 11 owned depots shown on the map
- Newton Abbot (Vallance), Devon
- Eastleigh
- Gloucester
- West Midlands
- East Midlands
- Irthlingborough Head Office
- Newton-le-Willows
- Bradford
- Falkirk
- Durham
- Thetford
Our trusted partner depots shown on the map
- Partner depot - Tonbridge, Kent
- Partner depot - Redhill, Surrey
- Partner depot - Aberdeen
- Partner depot - Inverness
- Partner depot - Ledbury, Herefordshire
- Partner depot - Llanelli, Carmarthenshire
- Partner depot - Colwyn Bay, North Wales
- Partner depot - Carlisle
- Partner depot - Dublin
- Partner depot - Eastleigh, Hampshire
Stronger Together
Now Part of the Freightroute Family
Vallance Transport is now part of Freightroute, one of the UK's largest family-owned pallet distribution networks. The partnership pairs the personal, local service you've always known with the reach, systems and resources of a nationwide operation.
Freightroute links a national network of depots with planned overnight trunking and fully integrated systems, moving thousands of pallets across the UK every day, plus dedicated Irish and offshore services reaching beyond the mainland.
Long-established and family-run, it's built on the same values we are: reliability, accountability, and relationships that last. Together, we deliver more, locally and nationally.
50+Years of heritage
24/5Operations
11UK Depots
250Vehicles
900,000Pallets per year
3,700Pallets per day
Our Services
Comprehensive logistics solutions designed to meet the demands of modern business
UK Pallet Distribution
Reliable pallet delivery across the entire UK. Choose from next day (24hr) delivery for urgent shipments, standard 48/72hr economy service, or full and part load options. We also offer daily collections direct from your premises.
Timed & AM Deliveries
Precision scheduling for time-critical shipments. AM delivery guaranteed by 12:00 noon, Saturday AM services, and timed delivery windows between 10am and 3pm. Ideal for businesses that need certainty on when goods arrive.
Dangerous Goods
Fully accredited dangerous goods transport with ADR-trained drivers and compliant vehicles carrying emergency response kits. Supported by an independent DGSA advisory service and ADR-aware warehouse staff, so every consignment is handled safely from collection to delivery.
Irish & Offshore
Daily departures to Ireland, north and south, with 2/3 day delivery to Belfast, Dublin and across the Republic. We also run 3 to 5 day services to the Isle of Man, Jersey, Guernsey, the Isles of Scilly, the Isle of Wight and the Scottish Islands through our specialist offshore network.
Flexible Collections
Daily collection from your premises is available. If you use the portal by 1pm the collecting vehicle will be sent out the same afternoon. Reverse collection and third party collection/delivery is also an offering when booked online the day before to ensure smooth scheduling.
Specialist Vehicle & Load Options
Tail-lift equipped vehicles for ground-level delivery, 7.5 tonne and small vehicle requirements available by arrangement, and stand trailer options for high-volume users who need maximum loading flexibility.
Booked Delivery Options
Either pre-booked or an open booking request is available where our operations arrange delivery with your customer on your behalf. AM, timed and Saturday slots can be booked the same way.
Tracking & Performance Reporting
Track every consignment in real time and follow each delivery stage as it happens. Weekly and monthly KPI and non-conformance reporting, customised to your business, backed by dedicated telephone support. The systems behind it are set out in Technology below.
Technology & Integration
From booking to proof of delivery, in one place
Every account gets its own portal. Book, track and download proof of delivery yourself, or let your systems talk to ours.
Book & Label
Book and manage every job in your own online portal, with labels and Dangerous Goods paperwork provided automatically.
Web-Based Online Booking
Job management controlled with your own unique portal, giving you complete visibility from consignment entry to delivery.
Labels and DGTDs
Labels are provided automatically, and Dangerous Goods Transport Documents are emailed back to you with the paperwork complete.
Job management controlled with your own unique portal, giving you complete visibility from consignment entry to delivery.
Labels and DGTDs
Labels are provided automatically, and Dangerous Goods Transport Documents are emailed back to you with the paperwork complete.
Track & Deliver
Live ETA tracking for every consignment, signatures and photos captured at the door, and proof of delivery sent the way you want it.
ETA FR8 Live Tracking
Follow each consignment through every delivery stage, with an updated ETA as the vehicle moves towards your customer.
Electronic Signature Capture
Signatures are captured on screen at the door, with a photograph attached, and the POD is emailed to you the moment delivery is completed.
Proof of Delivery
Can be obtained in several ways: through your online booking system, POD is automatically uploaded into your portal together with a photo via an instant automated email, included with your invoices, or upon request.
Follow each consignment through every delivery stage, with an updated ETA as the vehicle moves towards your customer.
Electronic Signature Capture
Signatures are captured on screen at the door, with a photograph attached, and the POD is emailed to you the moment delivery is completed.
Proof of Delivery
Can be obtained in several ways: through your online booking system, POD is automatically uploaded into your portal together with a photo via an instant automated email, included with your invoices, or upon request.
Connect Your Systems
EDI links your system to ours, and our IT support imports your customer data, so nothing is typed twice.
EDI Integration
Fully integrated data transfer, partial or complete, so your system and ours exchange jobs, updates and PODs without rekeying.
IT Support and Data Import
Reliable IT support for queries and requests, with customer data imported straight into the system so you do not type it twice.
Fully integrated data transfer, partial or complete, so your system and ours exchange jobs, updates and PODs without rekeying.
IT Support and Data Import
Reliable IT support for queries and requests, with customer data imported straight into the system so you do not type it twice.
Report & Invoice
Weekly and monthly KPI and non-conformance reports built around your business, and simple invoices with one line and one charge per job.
KPI and Non-Conformance Reporting
Weekly and monthly KPI and non-conformance reporting, customised to the measures your business needs to see.
Simple, Clear Invoicing
Our invoices are kept deliberately simple: one line for each job and one charge for each job. That makes every invoice quick to read and easy to check against the jobs you booked.
Weekly and monthly KPI and non-conformance reporting, customised to the measures your business needs to see.
Simple, Clear Invoicing
Our invoices are kept deliberately simple: one line for each job and one charge for each job. That makes every invoice quick to read and easy to check against the jobs you booked.
Fr8Tracker
Our tracking system for you and your customers to check on the progress of any delivery, at any time. These are its three stages.
Your Trusted Partner in Logistics
W L Vallance Ltd is a long-established haulage and distribution business, working from our base in Newton Abbot, Devon for over 50 years. Now part of the Freightroute Network, we combine local expertise with nationwide reach.
Palletised freight is what we do every day: quarter, half, full and oversize pallets, collected from your premises and delivered anywhere in the UK on the Freightroute network. Our modern fleet and dedicated team handle your goods with care and deliver on time. We operate under the latest version of the RHA Conditions of Carriage.
Part of the Freightroute Group network
Modern vehicle fleet
Experienced drivers
UK-wide coverage
24/5 operations
RHA compliant
Who We Work With
Key Clients
A selection of the businesses that trust the Freightroute network with their palletised freight.
- IFF
- XPO Logistics
- Ravago Building Solutions
- GA Pet Food Partners
- New Era
- Kuehne+Nagel
- B&V Chemicals
Sustainability
Moving Freight With A Lighter Footprint
Cleaner Fleet
Euro 6 trucks with the latest fuel-saving technology, electric forklifts in our depots, and every vehicle bought on whole-life value and maintained to a high standard.
Euro 6 Fleet
We have invested in Euro 6 vehicles to cut emissions at source as the fleet is renewed, with the latest fuel-saving technology on the trucks we buy. Electric fleet adoption and alternative energy solutions are under evaluation as vehicles come up for renewal, so the fleet keeps getting cleaner with each replacement.
Electric Handling Equipment
Our depots run electric forklifts in place of diesel and gas handling equipment, so there are no exhaust fumes where our people load and unload your freight.
Assets
Specified for the job and bought on whole-life value, not price. That means Euro 6 trucks with the latest fuel-saving technology, electric vehicles and forklifts where the duty suits, and everything maintained to a high standard so it lasts longer and runs more efficiently.
We have invested in Euro 6 vehicles to cut emissions at source as the fleet is renewed, with the latest fuel-saving technology on the trucks we buy. Electric fleet adoption and alternative energy solutions are under evaluation as vehicles come up for renewal, so the fleet keeps getting cleaner with each replacement.
Electric Handling Equipment
Our depots run electric forklifts in place of diesel and gas handling equipment, so there are no exhaust fumes where our people load and unload your freight.
Assets
Specified for the job and bought on whole-life value, not price. That means Euro 6 trucks with the latest fuel-saving technology, electric vehicles and forklifts where the duty suits, and everything maintained to a high standard so it lasts longer and runs more efficiently.
Smarter Routes
Direct night trunking between our own depots and route optimisation software mean fewer handlings, fewer miles and fuller vehicles, all checked against daily KPI reports.
Direct Night Trunking
The largest lever a pallet carrier has is handling the pallet fewer times and driving it fewer miles. Both are built into the way we work. Because we trunk direct between our own depots rather than through a central hub, each pallet is handled fewer times and travels fewer miles on its way to your customer. Carefully planned direct night trunking and route planning software minimise transhipping, which cuts CO2 for the same reason it cuts damage.
Operation
Route optimisation software, direct regional trunking and full fleet utilisation, all checked against daily KPI reports. Fuller vehicles on well-planned routes mean fewer journeys for the same freight, which saves fuel and emissions as well as cost. Performance is reviewed regularly against KPI and non-conformance reports.
The largest lever a pallet carrier has is handling the pallet fewer times and driving it fewer miles. Both are built into the way we work. Because we trunk direct between our own depots rather than through a central hub, each pallet is handled fewer times and travels fewer miles on its way to your customer. Carefully planned direct night trunking and route planning software minimise transhipping, which cuts CO2 for the same reason it cuts damage.
Operation
Route optimisation software, direct regional trunking and full fleet utilisation, all checked against daily KPI reports. Fuller vehicles on well-planned routes mean fewer journeys for the same freight, which saves fuel and emissions as well as cost. Performance is reviewed regularly against KPI and non-conformance reports.
Energy & Waste
Solar panels being explored for our sites, repair and reuse before replacing, and labels printed on plain A4 paper instead of rolls with a backing that is not biodegradable.
Exploring Solar Power
We are exploring solar panels for our sites, so that in future some of the power we use could come straight from the sun. We continue to look at alternative energy solutions for our sites and our vehicles, and electric fleet adoption is being evaluated as vehicles come up for renewal.
Management Style
Repair, refurbish and reuse before replacing, and responsible recycling at end of life. Fleet, equipment and energy use are monitored and improved continuously, so the savings keep building year on year.
Plain Paper Labels
Labels for your pallets print on ordinary A4 paper, on the printer you already have. There is no need for a specialist thermal label printer or its label rolls, whose backing sheet is not biodegradable. That is one less piece of equipment to buy, and less waste.
We are exploring solar panels for our sites, so that in future some of the power we use could come straight from the sun. We continue to look at alternative energy solutions for our sites and our vehicles, and electric fleet adoption is being evaluated as vehicles come up for renewal.
Management Style
Repair, refurbish and reuse before replacing, and responsible recycling at end of life. Fleet, equipment and energy use are monitored and improved continuously, so the savings keep building year on year.
Plain Paper Labels
Labels for your pallets print on ordinary A4 paper, on the printer you already have. There is no need for a specialist thermal label printer or its label rolls, whose backing sheet is not biodegradable. That is one less piece of equipment to buy, and less waste.
Our People
As a local supplier, we employ people from the local area first. Training, apprenticeships and mentoring for everyone. Promotion from within wherever possible.
As a local supplier, we employ people from the local area: local people are recruited first, and everyone has access to training, apprenticeships and mentoring.
We promote from within wherever possible, so the experience our people build stays in the business and with the customers they look after.
We promote from within wherever possible, so the experience our people build stays in the business and with the customers they look after.
Find a Partner
Tell Us What You Need Moving
Contact Us
Have a question or something you need moving? Our team is here to help. Reach out using any of the methods below.
Address
W L Vallance Ltd
5 Roundhead Road
Heathfield Industrial Estate
Newton Abbot, TQ12 6SQ
Telephone
+44 (0) 1626 204 204Department Contacts
Wayne Saffill
Depot General Manager
Head Office
Operations & Scheduling
Darya Heckford
Depot Sales Manager